more thoughts about HPT

There is an equally tremendous need for greatly improved productivity but it is the productivity of complex, social-technical, financial-political, human-machine work systems, not simply the productivity of individual workers. The task of engineering these total work systems will address all the aforementioned factors, not just the conventional "socio-technical" ones. And, make no mistake about it, Democracy is on its way into the workplace.

"The reigning paradigm of human performance technology holds that performance can be engineered. This means that the conditions of performance can be arranged to ensure results. In this scheme of things, the conditions of performance are arranged by management, typically with the aid of a performance technologist, and the performance is accomplished by a person known as "the performer.""-----From Fred Nickols 2000